How does Specialty Books deal with backorders?
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If a book you ordered was not in stock at the time of your order, it appears
as a "backorder" on your invoice. If you do not receive your backordered books within ten working days of your first
shipment, or if you do not hear from us in that time period, please call us
at (800) 466-1365 immediately for the updated status of your order.
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If some of the books are on a backorder, we will ship you the part
of your order that is in stock and then ship the rest as it comes in.
Table of Contents
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If you have any questions about the order process or wish to contact someone
in the Specialty Books' customer service center, please email us
or call us at (800) 466-1365, between 8:00 AM to 8:00 PM Eastern Time, Monday through Friday, and between 8:00 AM to Noon Eastern Time, Saturday.
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