What is Specialty Books' textbook availabiltiy policy?
We at Specialty Books attempt to process your order as quickly and efficiently as possible. If your book is in stock it ships within 24 hours of the receipt of your order. While we carry thousands of titles in our facility, you are selecting from a database of over 500,000 titles! Consequently, we may have to order your book from a publisher or a wholesaler. Our promise is to keep you informed about the progress of your order and follow the guidelines listed below whenever possible. Please keep in mind, at times we are also at the mercy of a third party, and if it takes them two weeks to send us your book, this will obviously delay the delivery of your order. We will do our part to keep you informed, and you can decide if the book will reach you in a timely fashion.

Regarding used textbooks, Specialty Books makes every attempt to offer as many used book titles as possible. Due to the rapid changes in the used book inventory levels with our vendors, Specialty Books cannot guarantee quantity, or availability of used titles. Every attempt will be made to stock used text books for our student customers, but there will be situations where new text books are the only available option.

With Specialty Books, you can buy in confidence. Specialty Books is committed to providing our customers with the exact course materials they need for their classes. That means when you buy from Specialty Books, you'll never have to worry about getting the wrong edition, missing a course packet or study guide, or wondering if your books will get to you on time. While order fulfillment errors are rare, Specialty Books will make every effort to resolve such errors. That's a guarantee you'll get only when you buy from Specialty Books.

If at any time you have a question about your order, you may e-mail us at status@specialty-books.com.

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If you have any questions about the order process or wish to contact someone in the Specialty Books' customer service center, please email us or call us at (800) 466-1365, between 8:00 AM to 8:00 PM Eastern Time, Monday through Friday, and between 8:00 AM to Noon Eastern Time, Saturday.